6 out of 10 Lawyers I've Hired Fail at 5 Things

62% of Attorneys Are Bad at These 5Critical Tasks

Over the past 4 years, I’ve hired 10 different lawyers across various specializations—family law, business law, immigration, federal cases, international disputes, and appellate work.

(Don't ask me why. I've been through a lot in life during divorce, COVID, layoffs, loss of property, you name it...)

What I discovered was surprising: 6 out of these 10 lawyers struggled with the same critical pain points that not only slowed down their practice but also made the experience frustrating for me as a client.

My studies proved most law firms have the same process inefficiencies. This meant the majority of time, lots of incalculable time is wasted, clients are frustrated more often than they deserve to be, more clerical errors occur than not, and ultimately, the quality of service suffers for the client and legal practitioner the same.

But what if these common problems could be solved, creating a more streamlined, efficient, and profitable legal practice?

Instant Pain Relief for Legal Intake Headaches

Let me ask you directly this time, with more empathy: As a lawyer, aren't you downright overwhelmed by the myriad of tasks that demand your attention?

I don't know how you keep up! From scheduling client consultations to drafting engagement letters and chasing down unpaid invoices, these routine responsibilities can quickly consume your time and energy.

This is where Insert Fuel can help. Today we are proud to introduce...

Legal Follow Up is our service line specifically made for legal automation, brought to you by Insert Fuel.

We have noticed your client intake process can be a significant drain on resources if not managed efficiently. But what if you could eliminate the manual work from your legal intake and follow-up process? The solution lies in leveraging AI and automation.

I've gained a lot of respect for practitioners in the industry. It's not easy to handle the caseload lawyers and paralegals handle every day. The legal profession demands meticulous precision and attention to detail. The sheer volume of day-to-day tasks can be overwhelming.

Here's the good news. From my experience, AI and automation can significantly reduce the burden of these routine processes, allowing you to concentrate on what truly matters—representing your clients and advancing your practice.

Oh, My Paralegal Does That…

You might be thinking, “My paralegal handles all that.” But here’s the thing: if you overload your paralegal, the workload inevitably trickles back to you. The more tasks they juggle, the more likely they are to require your input, slowing down the entire process.

There are ways to help paralegals automate routine tasks, freeing up their time for more meaningful work. And here’s the kicker—AI is always cheaper and faster than any person, even at the paralegal bill rate.

Lawyer Pain Points Scorecard

Here’s what I observed from my experiences with these 10 lawyers:

Despite the differences, these numbers highlight a common thread—many lawyers are overwhelmed by administrative tasks, leading to inefficiencies that directly impact their ability to provide timely and effective services.

Five Pain Points Solved with AI and Automation

1. Automated Appointment Scheduling

Forget the back-and-forth emails to set up meetings. With automated self-service booking, clients can schedule their own consultations—whether it’s a free 15-minute session or a paid one-hour consultation.

This not only saves you time but also ensures that your calendar is always up-to-date, without any manual input from you.

2. Streamlined Engagement Letters

By copying and pasting your engagement letter template into an automated system like the Engine, you can ensure that clients receive their documents promptly and consistently.

This reduces the time you spend on administrative tasks and helps you onboard clients faster, getting you to the work that generates revenue more quickly.

3. Automated Review Requests

How often have you finished a case and moved on to the next one, forgetting to ask for a review? Automated review requests ensure that this critical step is never missed.

Positive reviews can significantly enhance your reputation, attracting more clients and making your marketing efforts more effective—all with minimal effort on your part.

4. Text2Pay for Faster Payments

Chasing down payments is one of the most frustrating aspects of running a practice. With Text2Pay, you can send an invoice via text in just two seconds, enabling clients to pay instantly through Apple Pay.

This speeds up your cash flow and reduces the time and stress associated with collecting payments.

5. Online Form Completion and Signing

Standardize your client intake process by allowing clients to complete and sign forms online. This automation ensures that you receive all the necessary information upfront, reducing the need for follow-up and manual data entry. Plus, it makes the onboarding process smoother for both you and your clients.