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Delete your account

Fuel by Insert Fuel: how to delete your account and your data.

Version 1.0 · Last updated 9 November 2026

How to delete your account

This page is for the Fuel app by Insert Fuel (iPhone, Android and web). Two ways:

  • In the app. Open Settings, then Delete account, and confirm. Your account is closed right away.
  • By email. Write to team@insertfuel.com from the email address on your account, with the subject "Delete my account". We confirm and delete it within 30 days.

What is deleted

  • Your profile: name, photo, email address, phone number and settings.
  • Your messages, voice notes and call replays that belong to you.
  • Your files, photos and videos, and your notes, docs and tasks.
  • Your sign-in, your notification token and the copies kept on your devices.

What is kept, and for how long

  • Invoices and payment records: 7 years, as tax law requires. We keep the plan, amount, date and status, never a full card number.
  • Backups: removed on a 30-day rolling cycle, so deleted data leaves them within 30 days.
  • Messages you sent in a shared room may show as from a deleted account to the other people in that room.

Contact

Questions about deleting your data: team@insertfuel.com. The full rules are in our Privacy Policy.