Fuel Cart
Your Fuel Cart is empty
Browse the Fuel ShopHelp
Stuck on something?
Four ways to get unstuck, in the order that usually gets you an answer soonest. Support is unlimited on every fuel plan, including Starter.
Search the knowledgebase
Most questions already have an answer written down. This is the fastest route by a distance, at any hour.
Open the 24/7 Help DeskChat with support
The chat widget on the Help Desk is staffed around the clock, and it is unlimited on every fuel plan. No ticket allowance, no fair-use asterisk.
Start a chatThe 24/7 Help Desk is genuinely unlimited on every plan. Fuel hours are a separate thing entirely, and you never spend them on asking a question.
About the 24/7 Help Desk
Search the knowledgebase or start a chat. It is staffed around the clock and it is unlimited on every plan. It runs on a separate system at help.insertfuel.com, which is why the link opens in a new tab. We are moving the knowledgebase into our own platform over time, and nothing you have bookmarked will break when we do.
The 10-Step Playbook
Ninety-five actions in the order they need doing. A surprising number of support questions are answered by finding your step on it.
Weekly Coaching with Basim
Thursdays at 1:00 PM Central. Bring the thing you are stuck on and get it worked through live.
Help Library
150 short articles. Search, or pick a category and explore.
Walkthroughs
Step by step, with a picture of the real app for every step.
Record a video in FuelThe Fuel Way: record right inside Fuel, no other tool, and the video lands where you need it.5 steps
Getting started in FuelSign in, get the real app, find your chats and meet Fuela. About five minutes.6 steps
Sell the $997 Fuel Launchpad, step by stepFind the right people, write the first message, follow up, book a Fuel Call and send the Buy link.7 steps
Ask Fuela for anythingType or talk. Fuela makes the task, writes the message and finds the answer.6 steps
Tasks and the board basicsOpen Tasks, read the board, add a task and know what each status means.5 steps- Connect Instagram and your other socialsWhere the connection happens, and how to check Fuel can post for you.5 steps
- Conecta Instagram y tus otras redes (Español)Dónde se hace la conexión y cómo comprobar que Fuel puede publicar por ti.5 steps
- Make posts, graphics and video in the Content StudioSay or paste an idea, then turn it into a post, a picture, a carousel or a video.7 steps
- Crea posts, gráficos y video en el Content Studio (Español)Di o pega una idea y conviértela en un post, una imagen, un carrusel o un video.7 steps
- Use the teleprompter and record yourselfWrite a script, read it to camera, add your phone as a second camera, or turn an idea into a script with Spark.7 steps
- Usa el teleprompter y grábate (Español)Escribe un guion, léelo a cámara, añade tu teléfono como segunda cámara o convierte una idea en guion con Spark.7 steps
- Call Fuela and share your screenTalk to Fuela out loud, or video call her and let her see your screen.6 steps
- Llama a Fuela y comparte tu pantalla (Español)Habla con Fuela en voz alta, o haz una videollamada y deja que vea tu pantalla.6 steps
- Point at your screen: what Fuela sees and what she does notHow pointing works on a shared screen, and what to say so Fuela knows what you mean.5 steps
- Señalar tu pantalla: lo que Fuela ve y lo que no hace (Español)Cómo funciona señalar en una pantalla compartida y qué decir para que Fuela entienda.5 steps
Follow up with a lead, kindlyDay 2, day 5, day 9, then stop with a smile.4 steps- Sigue en contacto con tu prospecto, con amabilidad (Español)Día 2, día 5, día 9 y después parar con una sonrisa.4 steps
Run a Fuel CallBook it, listen more than you talk, and let the recording keep the notes.4 steps- Haz una Fuel Call (Español)Resérvala, escucha más de lo que hablas y deja que la grabación guarde las notas.4 steps
- Send the proposal Buy linkHer own proposal, one tap to buy the $997 Fuel Launchpad.4 steps
- Manda el enlace Comprar de su propuesta (Español)Su propuesta, lista para comprar el Fuel Launchpad ($997) con un toque.4 steps
- Track who joined from your linkSee clicks, sign ups and sales in one place.4 steps
- Mira quién se unió con tu enlace (Español)Clics, registros y ventas en un solo lugar.4 steps
Work in roomsBuilder chats, group chats and DMs: where the team talks.4 steps- Trabaja en las salas (Español)Chats de marca, chats de grupo y mensajes directos: donde habla el equipo.4 steps
- Do the work for a brandFrom the brief to the finished piece, in the brand's own space.4 steps
- Haz el trabajo de una marca (Español)Del brief a la pieza terminada, en el espacio de la propia marca.4 steps
- Your brand roomOne place to talk with the team doing your work.4 steps
- La sala de tu marca (Español)Un solo lugar para hablar con el equipo que hace tu trabajo.4 steps
- Approve your workSee what is ready, approve it or ask for a change.4 steps
- Aprueba tu trabajo (Español)Mira lo que está listo, apruébalo o pide un cambio.4 steps
- See your resultsWhat the work brought in, in plain numbers.4 steps
- Mira tus resultados (Español)Lo que trajo el trabajo, en números simples.4 steps
- Join the CommunitySay hello, ask your first question and earn your first points.4 steps
- Únete a la Comunidad (Español)Saluda, haz tu primera pregunta y gana tus primeros puntos.4 steps
- Learn in TrainingCourses, prompts, playbooks and replays in one place.4 steps
- Aprende en Entrenamiento (Español)Cursos, prompts, playbooks y repeticiones en un solo lugar.4 steps
- Set your goalsWrite one goal and let Fuela keep you honest.4 steps
- Fija tus metas (Español)Escribe una meta y deja que Fuela te mantenga firme.4 steps
Top resources
- Getting startedStart here: your first ten minutesThe four things to do first, in order.
- Getting startedMeet Fuela, your assistantWhat Fuela does and how to ask.
- Getting startedSearch everything at onceFind people, chats, tasks, notes and pages from one box.
- TasksCreate a taskThree taps from idea to assigned work.
- ChatsSend a messageType, speak, attach and send.
- Mobile appTurn on notifications and callsSo messages and calls reach a locked phone.
- Mobile appInstall on iPhoneGet the real Fuel app, not a home screen shortcut.
- Mobile appUsing Fuel with no signalWhat works offline and what happens after.
- FinanceSee your money in one placeIncome, bills and what is coming.
- Getting startedFuel is a whole life OSWork, health, breaks, meals and sleep in one place, all of it yours to switch on or off.
- AccountSign in and sign outIncluding what to do when sign-in fails.
- ContentShare your Fuel PageYour public page, one link.