Sign-in help

Four steps. The first one is almost always enough.

1. 1

   Use the code, not a password

   On the sign-in screen tap "Sign in with email instead". Type your email, tap "Email me a code" and type the 6 numbers from the email. No password needed.

   Go to sign in
2. 2

   If Google sends you back to the start

   Tap "Sign in with email instead" and follow step 1. The code opens the same account Google does.

3. 3

   Android: if Google Play Protect appears

   Tap "More details", then "Install anyway". The app is ours and it is safe.

   Open the install guide
4. 4

   Still stuck?

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